Y8's Privacy Policy

Y8 is a trusted online gaming site for players in the Philippines. We see privacy as a basic right. This policy spells out what personal details Y8 collects, why we collect them, and how we keep your data safe.

We treat every piece of information you share with us while using the platform with great care. Y8 will never sell your personal data or pass it on to any outside party without your permission. We aim to build a safe, clear, and trustworthy gaming environment for everyone.

This privacy policy covers the y8.mom website together with all associated services. If any part of this policy does not sit well with you, please do not use our services and reach out to our support team instead.

Y8 collects your information through different channels. The list below shows exactly what kinds of data we gather and the purpose behind each one.

Y8 handles your personal data exclusively for clear, legitimate purposes. We do not put your information to any use that is not genuinely necessary.

• For account creation, verification, and day-to-day management.
• For processing your deposits and withdrawals accurately.
• For keeping our gaming services reliable and uninterrupted.
• For delivering relevant promos and bonus offers, but only when you have agreed to receive them.
• For safeguarding against fraud, money laundering, and any form of illegal activity.
• For complying with applicable legal and regulatory requirements.
• For raising service standards and making your experience more enjoyable.
• For upholding responsible gaming across the platform.

Y8 stores your information on secure servers and retains it only as long as necessary. Even if you close your account, certain records may need to be kept for a defined period to satisfy legal requirements.

• Active account data: stored for as long as your account stays active.
• Financial transaction history: retained for five years due to legal obligations.
• KYC documents: kept for three years following account closure.
• Log files and technical details: stored for twelve months.
• Marketing consent records: kept for three years after you unsubscribe.

Y8 does not sell your personal information under any circumstances. To keep our services working properly, we may share limited information with trusted partners.

• Payment processors: we share what they need to handle your deposits and withdrawals. To complete transactions, essential details are passed on to payment gateways.
• KYC providers: authorized agencies that help us verify who you are. For identity verification, we share data with authorized verification bodies.
• Law Enforcement Agencies: We may be required to hand over information to authorities when legally ordered or during an investigation.
• Technology Partners: We share limited data with technology providers that help operate the platform.

The Y8 website uses cookies. These are small text files stored on your browser that help improve your experience.

• Essential Cookies: These are necessary for login sessions and security, and they cannot be disabled.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve our services.
• Marketing Cookies: To show relevant advertisements (with your consent).

You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may prevent some site features from working correctly.

As a Y8 user, you have important rights regarding your personal information. We respect these rights and provide easy ways to exercise them.

• Right to Access: You can ask what personal information we keep on you.
• Right to Rectification: You can ask us to correct any inaccurate information.
• Under this privacy policy, you have the right to request that Y8 permanently delete your personal data. You may request the deletion of your information under certain circumstances.
• Your right to data portability lets you take your personal data from Y8 and reuse it elsewhere. You may ask for a copy of your personal information in a structured, machine-readable format.
• Your right to object allows you to challenge certain data processing activities. You can raise an objection when your data is being used for specific purposes.
• Right to withdraw consent: You are free to revoke your prior consent for data processing whenever you change your mind. You can withdraw your marketing consent at any time.

Y8 strictly disallows individuals below 18 years old. We never collect personal data from minors and we do not allow them to create accounts.

• Age verification is conducted during the sign-up process.
• For any doubtful cases, we may require KYC documents to confirm your age.
• If we detect that an account belongs to a minor, we close it immediately.
• Any personal information identified as belonging to a minor is deleted right away.

Y8 employs industry-standard, state-of-the-art security technology to safeguard your information. Our dedicated security team monitors the systems around the clock, 24 hours a day, 7 days a week.

• All stored data is protected through AES-256 encryption.
• Data transmission is encrypted using SSL/TLS protocols.
• Two-factor authentication (2FA) is available for added security.
• We regularly conduct security audits and penetration testing to maintain a strong defense.
• If any suspicious login is detected, an automatic alert is sent to protect your account.
• Your data backups are kept in a secure location on a regular basis.

For any privacy-related question, request, or complaint, reach out to our dedicated privacy team. We're always here to help you.

• Email: [email protected]
• Live chat: available 24/7 on the platform.
• We respond to complaints within 30 business days.
• For urgent security issues, we reply within 24 hours.

This privacy policy may be updated from time to time. When there are important changes, we'll notify you by email or through the platform. The latest version will always be available on this page.